Everyone makes mistakes when they write. In fact, typos, punctuation errors, spelling errors and even the occasional grammatical error, are all part of the writing experience. This is precisely why students and professionals find our services to be invaluable. When you submit a document to Custom-Papers.com, our editors will not only ensure that your paper is void of all errors, but they will also do whatever is necessary to improve your document. The editors at Custom-Papers.com understand that even the most accomplished writers make mistakes and that sometimes the arduous process of writing causes them to overlook those mistakes. Custom-Papers.com editors use this understanding and their skills, experience, and commitment to quality writing to help you produce a final text of impeccable quality.
What exactly will you do to improve my paper?
While our editors will not rewrite your paper, they will do whatever they deem necessary to improve your document: This includes checking for and correcting the following types of errors:
- capitalization, spelling, punctuation, and grammar errors;
- errors in citation style and format, including footnotes, endnotes, in-text citations, and bibliographies;
- run-on sentences, passive voice, wordiness, sexist language, and incorrect word usage;
- errors in sentence structure (parallelism, syntax, variety) and paragraph structure (organization, length, topic sentences/transitions);
- incorrect tone of voice or level of language;
- awkward sentence construction, redundant or unnecessary text;
- errors in the flow, logic, unity, and structure of your entire paper;
- incorrect or inappropriate title page, table of contents, copyright page, and headings;
- format errors in the margins, page numbers, page alignment, running heads, and footers;
- use of ambiguous words instead of more precise words.
Our editors don't miss a thing!
What kind of documents do you edit?
We can edit any type of document, of any length, that you submit to us. This includes advertising copy, articles, business correspondence, books, brochures, dissertations, essays, masters theses, newsletters, novel manuscripts, presentations, press releases, research papers, research proposals, reports, screenplays, short stories, speeches, training manuals, user guides, websites, white papers, etc.
Can you edit my text so that it follows a specific citation style?
Yes. We can edit any text for any citation style you request (MLA, APA, Chicago, Harvard, Turabian etc).
How much does this service cost?
Unlike some companies that are forever finding creative ways to charge the client more, we have no hidden or extraneous charges. Total cost is determined solely by the editing work we do for you, using a simple formula:
Formula:
One page = 250 words
Number of pages x Price per page = Total cost
Example:
A PhD student hires Custom-Papers.com to edit her 7000-word dissertation, and she needs the edited paper returned to her in seven days.
To calculate her total cost, she divides the total number of words in her paper, 7000, by the total number of words per page (250 for our editing service):
7000 words / 250 words per page = 28 pages
She then multiplies the total number of pages (28) by the price per page of our 7-day service, which is $7.00:
28 pages x $7.00 per page = $196
Thus, the total cost of editing her paper is $196.
How long will it take to edit my document?
Our turnaround time depends on which of our services you choose. Please see our list of services below:
| Delivery Time | | Cost |
| 7 days or more | | $7.00 per page |
| 5 - 6 days | | $8.00 per page |
| 3 - 4 days | | $9.00 per page |
| 2 days | | $10.00 per page |
| 1 day | | $11.00 per page |
| 8 - 23 hours | | $12.00 per page |
Where is your business located?
Custom-Papers.com is based in the United States, but our customers and editors are from all over the world.
What are your business hours?
We are open for business 24/7 and you can contact us at anytime via email. A customer service representative will get back to you within 24 hours.
What if I live outside of the US?
It doesn't matter where you live. We accept orders from every country and we have editors from around the world that are immediately available to start working on your papers.
Do you have editors that understand the differences between US English and UK English?
Our editors are trained to edit both US English and UK English. Just be sure to specify the type of English that we should use when you place your order.
What are the qualifications of your editors?
We only employ editors that hold advanced degrees and that have significant professional editing experience. The majority of our editors are either college professors, business professionals with years of experience in their field, or newspaper and magazine editors.
Can you edit papers written by ESL students?
Yes, we have extensive experience editing documents submitted by ESL students. In fact, we frequently get requests from ESL students from all over the world.
In what file format should I submit my document?
We can accept Microsoft Word (.doc), rich text format (.rtf), or text (.txt) documents.
In what format will I receive my document?
We will return your document in Microsoft Word format, which almost any computer can open and read. However, if you do not have the appropriate software to open a Microsoft Word document, you can download the Microsoft Word Viewer for free at Microsoft's Web site.
How will you send me my document?
We will send you your document via email as an attachment.
How will I know what changes you have made?
We use Microsoft Word's “Track Changes” option so that you can see exactly what changes we have made and then selectively accept or reject those changes.
I'm not familiar with this tool. How do I accept the changes?
There are two ways to do this. Both are very simple:
- Go to the drop down "Tools" menu and select the "Track Changes" option. Then click on the "Accept or Reject Changes" option. You will then see a menu that will let you choose between accepting or rejecting the changes one-by-one or integrating them all at once.
- When reviewing changes one-by-one, right click on the red change and then select "Accept" or "Reject" change.
Will you write new material for me?
No. We will do whatever is necessary to improve the existing material in your document but we will not write new material.
We accept 100% secure Visa, Discover, MasterCard, and American Express payments, as well as debit/check card payment from any card with a Visa, Discover, MasterCard, or American Express logo.
If you do not have a credit card, we can also accept payment by money order. Simply request our mailing address and send payment via Western Union, international money order, corporate check, bank draft, or cashier's check in American funds (USD).
How will the charges appear on my credit card statement?
If your billing address is located in the United States, the charge on your bill will appear as "Student Network Resources". If your billing address is located outside of the United States, the charge on your bill will appear as "Pay Systems Inc.".
What is your refund policy?
As our work is intangible and cannot simply be 'returned' or 're-shelved', we do not provide refunds under any circumstances. However, we do offer a 100% guarantee that you will be satisfied with your returned paper. If, on the rare occasion, you find that you are not completely satisfied, simply email us within five days of receiving your paper and we will re-edit your paper free of charge until you are satisfied.
What is your privacy policy?
Custom-papers.com maintains a strict confidentiality policy that we comply with at all times. We will never sell, trade, or rent your contact information to anyone at anytime. Furthermore, we require that all of our employees sign a legally binding confidentiality agreement that continues to be in effect even if, for any reason, the employee ceases to work for Custom-Papers.com.
Is it safe to order online?
We process hundreds of orders from our customers every day. Our website is completely secure. All of our credit card transactions are processed behind SSL encryption. SSL encryption is a method by which information transmitted on the Internet is encoded to prevent theft in the unlikely event that someone attempts to intercept the data before it reaches its destination. All reputable online services use SSL encryption.